FAQs

Bracelet Information

Bracelets are made in 4 sizes -

  • Child size is a 5.75" circumference
  • Small size is a 6.5" circumference 
  • Medium size is 7” circumference
  • Large size is 7.5” circumference

Most bracelets are custom made and can be made in a different size if needed. Please leave a note in the special order instructions box before placing the order or send me an email (olivia@livsbeadbar.com). 

The most common child bracelet/wrist size is Child - 5.75".

The most common adult women's bracelet/wrist size is Small - 6.5". 

All bracelets are modeled on Olivia's wrist - She wears a size Small - 6.5" in bracelets.
If you are unsure and have ANY questions regarding sizing, material, or anything please contact us before purchasing.

Our bracelets are handmade with sturdy elastic string and super glue for a high quality bracelet. 

Gold stainless steel bracelets are made with gold stainless steel beads. We use stainless steel beads because they are waterproof and tarnish resistant. Stainless steel beads provide an affordable premium long-lasting bracelet. We do recommend keeping all bracelets away from harsh cleaning products. 

14kt gold-filled bracelets are made with 14kt gold-filled beads. We offer 14kt gold-filled beads because they are waterproof, hypoallergenic, and tarnish resistant. Gold-filled jewelry is the affordable alternative to solid gold jewelry and will wear the same as solid gold if properly taken care of. 

Return Policy

All sales are final.

Jewelry Repairs

Liv's Bead Bar offers jewelry repairs on all jewelry purchased from us. Whether it's a snapped elastic on a bracelet or a broken clasp on a necklace, we will make it right. Please send photos of your item and an explanation of the repair to Olivia at olivia@livsbeadbar.com.

Shipping Policy

Please reach out immediately after the order is placed if there is an issue with your order. Contact Olivia at Olivia@livsbeadbar.com. 

Liv’s Bead Bar ships orders Monday-Friday. Please allow 2-3 business days for order processing. Orders placed Friday evening, weekends, and select holidays will be processed on the next business day.

Pick-up and delivery are available free of charge for Houston, TX orders within 10 miles of the area code 77007 only. The pick-up/delivery option will be available at checkout during the shipping option.

Orders over $65 have the option to ship free of charge through USPS Ground Advantage.

Customers will receive an email confirming shipment as well as tracking information.

*DOMESTIC SHIPPING ONLY*

Liv’s Bead Bar is NOT responsible for:

  • Delays with USPS shipping
  • Lost, damaged, or marked delivered items

Please visit USPS Claims Support to file a claim with the carrier.

We are NOT responsible if the package is not delivered in the guaranteed shipping times as it may take 1-10 business days to process the order, and we cannot be held liable for USPS guarantees. If the item is not delivered in time, please contact USPS (1-800-ASK-USPS). We will NOT refund additional shipping charges if USPS fails to meet their guaranteed shipping times.

It is the buyer's responsibility to make sure that he or she enters the shipping address correctly. We are not responsible if a package is shipped back to us due to an incorrect or undeliverable address. We do our best to speed up processing and shipping times; hence, there is a minimal time gap to change its address. If you decide to change your shipping address, please contact us here as soon as you place your order. We will do our best to make the change; however, we cannot guarantee that we will do so.

If there is a problem with your tracking number or package delivery, please contact the courier directly before contacting us. Please allow 1-4 business days for your tracking information to show. In some rare cases, tracking information may not update, but you will still receive your order. Please contact USPS after the estimated delivery time has passed.

All our shipments include Tracking with Delivery Confirmation. If your tracking information confirms that the item has been delivered to your order address, but you have not received your order, please contact the carrier directly to investigate this issue. We cannot be held accountable for packages where tracking information states the package has been delivered to your order address.